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Are you a hedgehog or a fox?

In Jim Collins’ best seller ‘Good to Great’, he talks about something he and his team of researchers refer to as ‘The Hedgehog Concept’. Here are the core ideas in this gem: Hedgehogs simplify a complex world into a single organizing idea, the basic principle or concept that unifies and guides everything. It doesn’t matter

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Surprise and Delight the Starbucks Way

Mocha-frappa-latte-whatever. We don’t go to Starbucks for the $6 cups of coffee. We go because they are so good at creating an enjoyable, creative, and memorable customer experience. And they are so damn consistent. Want to know how they do it? You’re in luck. Joseph Michelli reveals the coffee kings fundamental principles in the book

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Think….Then Speak.

We are all blabber mouths. 98% of people like to hear themselves talk, so they do a lot of it (fake statistic for entertainment purposes). Too often, however, we talk too soon. We are all prone to knee-jerk reactions that make us blurt stuff out that might not be as precise or effective as we

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Assume Confusion Until Proven Otherwise

I apologize in advance for potentially giving credit in the wrong place on this, but here’s an interesting tip I picked up from the book titled ‘Judgement on the Front Line’, by Chris DeRose and Noel M. Tichy. It goes like this… “Until otherwise proven wrong, assume confusion.” Now, I realize that without context that

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Navigate Daily B.S. by Practicing the Art of Candor

Let me first start by saying that I am not always a fan of ‘all-things-Jack-Welch’, but do think he hits the nail on the head when it comes to a few topics- One in particular is the topic of ‘candor‘. The dictionary.com definition of candor is simply,  ”the state or quality of being frank, open,

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Accelerate Your Personal Growth By NOT Doing These 5 Things

As a follow up to my last post, ’20 Things to AVOID as a leader’, here are the next 5 things (6-10) to avoid as a leader, and to move your career and life to the next level. As much as possible, DON’T do the following: Tell the world how smart we are: The need to show

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20 Things to AVOID as a leader

As you grow into leadership roles, the way you deal with stuff changes dramatically compared to when you’re rising up the ladder. In order to continue your growth, here are some invaluable tips from Marshall Goldsmith, Bestselling author of ‘What Got You Here Won’t Get You There’. There are 20 tips total, but we’ll get

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