Think….Then Speak.

We are all blabber mouths. 98% of people like to hear themselves talk, so they do a lot of it (fake statistic for entertainment purposes). Too often, however, we talk too soon. We are all prone to knee-jerk reactions that make us blurt stuff out that might not be as precise or effective as we


Assume Confusion Until Proven Otherwise

I apologize in advance for potentially giving credit in the wrong place on this, but here’s an interesting tip I picked up from the book titled ‘Judgement on the Front Line’, by Chris DeRose and Noel M. Tichy. It goes like this… “Until otherwise proven wrong, assume confusion.” Now, I realize that without context that

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