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3 Business Reasons To Do What The Beatles Said To Do

I love me some Beatles- And as John, Paul, George, and Ringo once said….”come together right now”. Those four words, in the context of a business environment, are very important. They are important because no team or company wins or loses alone, based on one component or division of the business. All the moving parts have

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5 Ways to Show Customers You Love Them

Customers are the lifeblood of a business. Some may further define this as ‘good’ customers are the lifeblood, but I won’t spend time on that argument right now. There are a few fundamental tactics everyone should use to get closer to the customer and build deeper value and relationships. 5 Ways to Show Customers You

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Assume Confusion Until Proven Otherwise

I apologize in advance for potentially giving credit in the wrong place on this, but here’s an interesting tip I picked up from the book titled ‘Judgement on the Front Line’, by Chris DeRose and Noel M. Tichy. It goes like this… “Until otherwise proven wrong, assume confusion.” Now, I realize that without context that

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Navigate Daily B.S. by Practicing the Art of Candor

Let me first start by saying that I am not always a fan of ‘all-things-Jack-Welch’, but do think he hits the nail on the head when it comes to a few topics- One in particular is the topic of ‘candor‘. The dictionary.com definition of candor is simply,  ”the state or quality of being frank, open,

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Enhance Your Leadership Status by Not Doing These 10 Things

To conclude this series of things-to-avoid-as-a-leader, here are the remaining 10 ‘to-don’ts’. If you still haven’t read the other two posts in this series, see ’20 Things to AVOID as a leader’ and ‘Accelerate Your Personal Growth By NOT Doing These 5 Things’. As a leader, it’s not about you, it’s about ‘them’. Meaning, your

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Fail Your Way to Success With These 3 Ideas

Most people probably don’t associate Michael Jordan with failure too often, but here’s a few facts about the basketball god himself: He missed more than 9000 shots in his career. He lost almost 300 games. 26 times, he was trusted to take the game winning shot and missed. He failed over and over and over again in his life. And, according

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Accelerate Your Personal Growth By NOT Doing These 5 Things

As a follow up to my last post, ’20 Things to AVOID as a leader’, here are the next 5 things (6-10) to avoid as a leader, and to move your career and life to the next level. As much as possible, DON’T do the following: Tell the world how smart we are: The need to show

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20 Things to AVOID as a leader

As you grow into leadership roles, the way you deal with stuff changes dramatically compared to when you’re rising up the ladder. In order to continue your growth, here are some invaluable tips from Marshall Goldsmith, Bestselling author of ‘What Got You Here Won’t Get You There’. There are 20 tips total, but we’ll get

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How to be a ‘not-so-undercover’ boss in 3 easy steps

The hit TV show, Undercover Boss, follows big business executives (many times CEOs) around their own companies while they pose [undercover] as in-training frontline workers. The show illustrates how very different the big boss’s view is in comparison to what’s ACTUALLY going on, and keeping their businesses running on a day to day basis- The

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First Impressions are Critically Important- Here’s Why.

To an exceptional degree, customers evaluate your company according to their initial brush or full fledged contact with you. What does this mean for you? It means, that the way you approach initial conversations with prospects and customers is critical to the success of the relationship from that point on. I’m sure you’ve heard the

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